TERMS AND CONDITIONS
Scope of Services
The scope of services is provided to the clients at the beginning of the project once Coadio receives your completed order form and Design. Conditions include a minimal duration of any contract that exist for services on a one-time, permanent or recurring basis. Coadio’s team is based in India. Working hours are IST 9:30 am to 6:30 pm. All estimates will be provided in 24 to 48 hours If the scope is clear either through the form that client fills or the call requests.
The Coadio, its employees and consultants (If any) agree that, except as directed by the Client, it will not at any time during or after the term of this Agreement disclose any confidential information and content they upload for estimates. Likewise, the Client agrees that it will not convey any confidential information obtained about the Consultant to another party. This Terms document stands as mutual NDA. We will not be claiming any rights over the designs or code delivered as per our mutual agreements.
Limitation of Liability
Client agrees that it shall not hold the Consultant or his/her agents or employees liable for any incidental or consequential damages that arise from the Consultant’s failure to perform any aspect of the project after the handover, regardless of whether such failure was caused intentional or negligent acts or omissions of the Client, any client representatives or employees, or a third party.
The price is assigned and recommended at the time of acquisition which varies depending on the design requirement. As and when the client lists their need of requirement the estimates will be provided to him/her for signing-up for services.
All one-time engagements payments are done in a manual and pre-paid manner. In-case of long-term or strategic services, Client may be facilitated with milestone based payment options or Quarterly or half-yearly or yearly billing options.
Work completion guarantee
There is no limited period of time completion as such since it wholly depends on the design requirement. Once the request is accepted, you will know the approximate completion of work and time. Every design is unique and creative. Hence, the estimates will be provided in duration of 24-48 hours.
- Refunds are considered only if there is an accurate justification and proof for any kinds of mismatch at 50%. If the requirement is not met at 100 % , then it will further be replenished.
A refund is considerable in the following scenarios:
- If the client’s request to cancel the requirement is received before the design and development work is started.
- If the client states a valid, feasible and compendious explanation of the matter.
- A partial refund is accepted if the requirement undergoes a mismatch of about 40 % and more.
- In case of cancellation or termination of requested services, the refund request will be processed only after the mutual agreement of the valid reason. Following which the amount will be refunded within 15 working days.
- After any online transaction, In case of cancellation, refund request can be made within 8 hours of the transaction. Following which the amount will be refunded within 15 working days.
The content and features of the site are actual and owned. COADIO claims no intellectual property rights over the content you upload or provide to the platform/service.
Ownership and return of artwork
COADIO retains ownership of all original artwork, whether preliminary or final, and the Client shall own such with 100% of project payment made to the Consultant. If transfer of ownership of all rights is desired, the rates may not be increased. Consultant is authorized to mention the client in their website and marketing material as premium clientele after the successful launch of the project.